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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Reanne Handschumacher

September 27, 2023

5  out of  5 rating by Reanne Handschumacher
"All the ladies that work here are great, nice, and helpful every time we have gone in."

Clifford Crabtree

September 23, 2023

5  out of  5 rating by Clifford Crabtree
"Talked to Crystal today at Steve Lane State Farm and am so impressed with how nice she was and how knowledgeable she is about insurance. In less than 20 minutes she has saved me over $1300.00 for next year on my homeowners insurance. I am so glad that she called me!"

Mike Martinez

September 21, 2023

5  out of  5 rating by Mike Martinez
"Getting car insurance was very quick and convenient. It was also the cheapest I’ve found! Indefinitely recommend getting a quote from them"

Rick Goleman

August 21, 2023

5  out of  5 rating by Rick Goleman
"As most of Tulsa had to deal with, I, like many others had wind damage at my home due to the most recent storm. the Team from Steve Lane, State Farm Insurance are the best to deal with I have ever encountered! Crystal Paine, my personal contact and agent, started me up and has been there my entire time with State Farm. She has been more than helpful in explaining my coverage, telling me how to address claims, advising me of upcoming payments, to possible missed opportunities with my policies. she seems to not shy away from questions and likes the challenge! (Which i can be). Also, the other people in the office have helped me when Crystal is on the phone or away. and they handle me like a friend and valued customer. Steve thanks to you and the wonderful team at your office!"

Lucy Welisc

August 10, 2023

5  out of  5 rating by Lucy Welisc
"I had such a good experience with this office! Crystal was so helpful and detailed walking me through the process of starting my insurance with Statefarm. I already feel so confident about my decision to switch from my previous insurer to Statefarm given the level of customer service that Crystal provided. Insurance can be so confusing and I really appreciated how she took the time to explain things and walk me through my options. I would definitely recommend!"

Doug McAllister

July 31, 2023

5  out of  5 rating by Doug McAllister
"Crystal was outstanding! We easily and quickly opened home owners and auto insurance policies. The process was quite painless and Crystal was able to answer our questions and open our new policies over the phone with no office visit. Great service!"


July 29, 2023

5  out of  5 rating by Tammy
"I had storm damage to my car, and Kristen Lewis absolutely went ABOVE AND BEYOND helping me file my claim! She was so helpful, friendly and gracious. Made the whole process much easier for me. Thank you, Kristen!"

sara p

July 27, 2023

5  out of  5 rating by sara p
"Very kind and helpful. Signed up for policy fast and offered discount on other insurance policies. Was just over the phone with Crystal who was absolutely lovely to talk to and took care of everything. Highly recommend."

jerry pool

July 21, 2023

5  out of  5 rating by jerry pool
"Crystal was friendly and fast saved me a lot on my insurance premiums"

Jeremy Disbrow

July 18, 2023

5  out of  5 rating by Jeremy Disbrow
"The members in this office, specifically Crystal Paine, takes the extra time and effort to make sure you understand everything about a new policy and anything offered by either the office or the Company as a whole. Most insurance companies also do this but Crystal makes you feel at home with your decisions. My family saved money by moving to State Farm and increased our coverage at the same time! If you have any questions Crystal is the one to talk to. #moneysaved"

Heather Hartin

July 7, 2023

5  out of  5 rating by Heather Hartin
"Crystal helped me find the right insurance for my situation. The process was fast, friendly, and easy! I love that I don’t have to worry knowing State Farm will respond to all my questions quickly."

Mike Pennington

July 3, 2023

5  out of  5 rating by Mike Pennington
"I talked with Crystal and later with Steve. Both were exceptional and answered every question that I had in detail. I would recommend them to everyone that needs car or home insurance."

Alicia Pate

June 17, 2023

5  out of  5 rating by Alicia Pate
"Saved me money, got 3 times the coverage for 100 less than other insurance thanks"

kassy williams

June 5, 2023

5  out of  5 rating by kassy williams
"I highly recommend choosing this office for all of your insurance needs. The staff is top notch and the customer service is unmatched. I recently had to get my windshield replaced and Crystal made sure that the process was easy to navigate for me. She always goes above and beyond and is always helpful!"

Shawn Donald

June 2, 2023

5  out of  5 rating by Shawn Donald
"Quick helpful service."

Christina Watson

May 23, 2023

5  out of  5 rating by Christina Watson
"Fast, easy and professional insurance experience! 10/10 would recommend."

Kelli DiNapoli

April 14, 2023

5  out of  5 rating by Kelli DiNapoli
"We just switched over, and Crystal made it such an easy process! I would highly recommend getting a quote, they ended up saving us quite a bit of money with a better policy overall! 5 stars! Just wish I would’ve found her earlier!"

Nick Longoria

March 29, 2023

5  out of  5 rating by Nick Longoria
"Crystal was a pleasure to work with. She is very knowledgeable on all my questions. She was able to help me save money on my condo and automobile policies. Thank you Crystal and the Steve Lane team!"

Pamela Noble-Smith

March 7, 2023

5  out of  5 rating by Pamela Noble-Smith
"I had State Farm in AZ when we moved back to OKLAHOMA we had our car insurance transferred over. I've been with State Farm for a long time, and the customer service is absolutely amazing. 💯. I recommend you get insurance with State Farm. You will not regret it, you will thank me."

Troy Aldridge

January 2, 2023

5  out of  5 rating by Troy Aldridge
"Great service and professional insurance company"

Daisha Driscoll

November 18, 2022

5  out of  5 rating by Daisha Driscoll
"Very friendly and a great service"

Skip Bernacki

October 19, 2022

5  out of  5 rating by Skip Bernacki
"All the agents know what they are doing and do it in a helpful way, to get you the best rate. No condescension here. You owe it to your wallet to compare State Farms rates to your existing policy coverage and rates. We switched after 18 years with a competitor!! NO customer loyalty there!"

Charles S

October 15, 2022

5  out of  5 rating by Charles S
"Steve Lane and his staff are the best in the business no matter if you need a quote or updating coverage. They are always professional, courteous and do an outstanding job to provide the highest quality service to you as the customer."

Lisa Bell

October 7, 2022

5  out of  5 rating by Lisa Bell
"Crystal (with a C) 😊 has awesome to work with! There’s no doubt she knows her stuff! We feel Our family is truly in good hands each time we get the privilege of her helping us!A real asset your company and a compliment to your team overall!Thank you for doing all you do Crystal!"

josh plummer

September 10, 2022

5  out of  5 rating by josh plummer
"Got my 6 month premium down to what I used to pay monthly with progressive. Will be a customer for life!"