State Farm® Insurance Agent Steve Lane
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Xera
September 13, 2024
5
out of
5
rating by Xera
"I came from Donna potter's agency, and this is the best decision I've made switching to this office. Donna argued and blamed me for not effectively communicating when I was at work... I genuinely felt cared for/ respected here. Even if I look around for better options. They want what's best for you and that's hard to find in 2024. Thank you!"
We responded:
"Thank you so much, Xera, for your kind 5-star review! We're truly grateful that you felt cared for and respected. Our goal is to put your needs first, and it’s wonderful to hear that you appreciate that. Steve Lane State Farm Agency is here for you whenever you need us, and we’re happy to be a part of your journey!"
mark miller
July 25, 2024
5
out of
5
rating by mark miller
"Awesome job! Spoke with Jennifer to try and get a better rate on car insurance. I was able to lower my monthly rate by more than $100! And that was after adding a life insurance to my policy! Definitely recommend!"
We responded:
"Thank you for your feedback, Mark! We're thrilled to hear about your successful experience with Jennifer. It's fantastic to know that we could provide you with personalized coverage. We appreciate your recommendation and are here to assist with any further insurance needs or questions you might have. Thanks again for choosing us, and we look forward to continuing to serve you! – Steve "
Jeremy Sargent
July 25, 2024
5
out of
5
rating by Jeremy Sargent
"I loved my experience today! Jennifer you are wonderful.... I was definitely a little hmm well it was a bad day, but, Jennifer, thank you for your patience and understanding... never lost her cool even though she probably should have just hung up on me lol.... again the kindness in this office shows!!! I gotta say your name one more time Jennifer thank you.. you really changed my day.... thank you 😊"
We responded:
"Thank you for sharing your experience, Jeremy! We're so pleased to hear that Jennifer could turn your day around and provide the patience and understanding you needed. Your kind words and appreciation mean a lot to us, and we're glad Jennifer made such a positive impact. If you ever need further assistance or someone to talk to about your insurance needs, don't hesitate to reach out. Thank you again for choosing us; we look forward to serving you in the future! – Steve "
Jessica Lang
July 3, 2024
5
out of
5
rating by Jessica Lang
"Outstanding service! Jennifer was attentive and helpful, making my experience exceptional."
We responded:
"Thank you for your feedback, Jessica! We're thrilled to hear that you received outstanding service from Jennifer. We appreciate your kind words and look forward to continuing to provide you with excellent service! – Steve "
Crystal Brummett
July 3, 2024
5
out of
5
rating by Crystal Brummett
"I’ve been with State Farm (steve lanes office) for a couple years now! I have auto and homeowners insurance through them and they have been able to get me the best rates, especially Jennifer she’s always answered all my questions and went above and beyond to make sure I’m taken care of!"
We responded:
"Thank you for sharing your experience, Crystal! We're delighted to hear that you've had such a positive journey with our State Farm team. It's great to know that Jennifer has consistently gone above and beyond to answer all your questions. We truly appreciate your continued support and look forward to many more years of serving you with the same high standard of care. Thank you for choosing us! – Steve "
April Wright
July 3, 2024
5
out of
5
rating by April Wright
"I had a wonderful experience... Ms. Jennifer Simms was so polite and the most helpful..she went above and beyond..... I highly recommend this business they seem to really care... Thank ypu Jenn!!"
We responded:
"Thank you for sharing your experience, April! We're delighted to hear that you had a wonderful experience with Jennifer. Her politeness and dedication to going above and beyond are precisely what we strive for. We sincerely appreciate your high recommendation and thank you for choosing our State Farm team. – Steve "
Sandy Duck
May 16, 2024
5
out of
5
rating by Sandy Duck
"Very diligent in helping me with pricing and moving properties to their office. Thank you Jennifer!"
We responded:
"Thank you so much, Sandy, for the 5 stars! We're glad to hear that Jennifer was able to assist you effectively. We truly appreciate you choosing the Steve Lane State Farm Agency office for your needs and look forward to continuing to serve you in the future!"
Jammie Kern
May 15, 2024
5
out of
5
rating by Jammie Kern
"We’ve loved this agency for over a decade! Kristen took great care of us and got us all sorted out."
We responded:
"Thank you so much, Jammie, for the 5-star review and for counting on us for over a decade! We're thrilled to hear that Kristen was able to assist you effectively. Here at Steve Lane State Farm Agency, our goal is to provide excellent service, and we look forward to continuing to serve you!"
Don Daggs
May 14, 2024
5
out of
5
rating by Don Daggs
"j they where very helpful but went another way because of price"
We responded:
"Thank you for your feedback, Don! We're glad our team was helpful during your interactions with us. Please feel free to call or visit our office anytime! – Steve "
Sherron Feemster
May 3, 2024
5
out of
5
rating by Sherron Feemster
"Steve Lane n employees have helped me several times now. There truly like a good friend and a caring office Thanks for being there for me in stresful times."
We responded:
"Thank you for your kind words, Sherron! We are so glad to hear that our State Farm team has been able to assist you during stressful times. We appreciate your gratitude and are here to continue providing you with thoughtful and caring service. Thank you for choosing our State Farm team! - Steve "
Beverly James
April 18, 2024
5
out of
5
rating by Beverly James
"I had a question about my mother’s policy and she is deceased . My agency is Steve Lane and they were great to help direct me to get some answers . The girls in this office always give call backs and are always helpful."
We responded:
"Thank you for the five-star review, Beverly! We're thrilled to hear that you had a great experience. We look forward to continuing to provide you with excellent service. Thank you for choosing our State Farm team! – Steve "
bourns kim
April 13, 2024
5
out of
5
rating by bourns kim
"Fast and easy... saved me money!!! Crystal was very professional and efficient."
We responded:
"So glad to have you with us and thank you for the review! - Steve "
Troy Bumgardner
April 5, 2024
5
out of
5
rating by Troy Bumgardner
"Crystal was a pleasure to work with. Excited to save some money. At 16, I had State Farm for my first 20 insured years of life. Glad to be back!"
We responded:
"Troy, thank you for this 5-star review and kind words about Crystal! We are so happy to have you as a part of our State Farm family. We look forward to many years of assisting you with all of your insurance needs! – Steve"
Misty Ellis
April 3, 2024
5
out of
5
rating by Misty Ellis
"Love talking to Crystal. She's patient with me. Thank you for trying to help us. Even saved us money."
We responded:
"Thank you so much for the review and for allowing us to serve you! - Steve"
Kim Kennedy
April 2, 2024
5
out of
5
rating by Kim Kennedy
"I've been with them for several years now, & they work with you to find the best deals. They go above & beyond, & are so friendly & helpful. I've never been with an insurance provider quite like this office. I was in the hospital 2 yrs ago, & I don't know how they even knew, but they sent me a get well card signed by all of them! They are amazing! Especially Crystal! She's so sweet & helpful. This is the best State farm office anywhere! Love them!"
We responded:
"Thank you, Kim! We love getting to work with you! - Steve"
Christa Ford
April 1, 2024
5
out of
5
rating by Christa Ford
"The people that work in this office have been great. I met with Crystal and she was so nice. Very helpful. Thank you!"
We responded:
"Thank you for the review, Christa! We appreciate you! - Steve"
Starla Thompson
March 30, 2024
5
out of
5
rating by Starla Thompson
"Caleb was extremely helpful and patient. He contacted us several times to make sure we were pleased with everything."
We responded:
"Thank you for the review, Starla! We are so glad to have you with us! - Steve"
Elizabeth Stidham
March 27, 2024
5
out of
5
rating by Elizabeth Stidham
"Everyone at Steve Lane’s office is fantastic. They made the insurance process super simple. Steve and his team are the best!"
We responded:
"Thank you so much for the 5-star review! "
Courtney Jones
March 21, 2024
5
out of
5
rating by Courtney Jones
"Easy to work with! The team was clear with the quote and any questions asked. The rates and coverage were better than my previous policy with a different company."
We responded:
"We’re delighted you found our team great to work with and clear in their communication, Courtney! Our goal is to make sure you feel informed and satisfied with your choices. If you have any more questions or need assistance in the future, we're here for you. Thank you for taking the time to share your positive feedback! – Steve"
Susan Wilkerson
March 8, 2024
5
out of
5
rating by Susan Wilkerson
"Steve Lane's State Farm is the best!!! I was with another insurance company for several years. I have never had a claim or made a late payment. I bought a new car in December and my former ins. company increased my rate by double. I started making calls to get quotes and gave Steve Lane's office a call and was very impressed . Professional with a personal touch. I felt welcomed by everyone even a rather adorable beagle. Coming off of the hills of a bad experience I wasn't very optimistic but Krystal, the agent who helped me was thorough and informative. Not only did my insurance actually go down I also gained a life insurance policy from someone who felt like a friend. Thank you guys for making my needs matter. I'm so thankful for you!! You all are truly the best."
We responded:
"Thank you for your thoughtful and kind review! The way that you describe your experience is exactly what we strive to deliver, so it means more than you know to receive such a huge compliment. We are so that you chose our office! - Steve"
Janeice Tribe
March 5, 2024
5
out of
5
rating by Janeice Tribe
"Wonderful, friendly, and inviting business. Caleb was a pleasure to work with and made the process very easy. I must also mention, my premiums are much lower than what I was paying with my previous insurance company making the decision to switch an easy one!"
We responded:
"Thank you for the review, Janice! Caleb is fantastic. So glad he could give you great service AND savings! - Steve"
Retired Psych
February 24, 2024
5
out of
5
rating by Retired Psych
"Crystal was wonderful to work with to establish my new insurance policies. She quickly and efficiently outlined the services and helped me determine what was best for me. I was able to save over my previous policy. Thank you!"
We responded:
"Thank you for the review and thank you for choosing us! - Steve "
Tyler Dobson
February 10, 2024
5
out of
5
rating by Tyler Dobson
"Caleb has helped me and my fiancé leave a terrible situation at our last insurance company, along with saving us so much money and making this experience hassle free I will be recommending Caleb tribes a Amazing service"
We responded:
"So glad you had a great experience and we are so happy to have you with us! "
Supreme Baseball
February 6, 2024
5
out of
5
rating by Supreme Baseball
"Crystal was amazing throughout the process, I appreciate her patience and kindness."
We responded:
"Thank you for your kind words. We appreciate you! - Steve"
Mark Buchanan
January 31, 2024
5
out of
5
rating by Mark Buchanan
"Do yourself a favor and contact the good people over at Steve Lane's office in Sand Springs. I worked directly with Jennifer over the phone and email. She is FANTASTIC!!! So helpful, professional, funny, and on top of everything. She actually made changing insurance FUN. I highly recommend reaching out to Jennifer today."
We responded:
"Thank you for the 5-star review! Jen is the best and I am so glad you had a great experience! - Steve"