State Farm® Insurance Agent Steve Lane
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Larry Baker
May 1, 2025
5
out of
5
rating by Larry Baker
"I called regarding my Uncle's homeowners and auto policy. Ashley was extremely professional & helpful! She answered all of my questions and did adjustments as I requested on the two policies! I highly recommend Ashley for your home and auto insurance assistance that you may need!"
We responded:
"Hi Larry, thank you for sharing your feedback. The team and I are glad to know that Ashley was so professional and helpful with your questions and requests. Thank you for the recommendation, and we look forward to assisting you in the future. Please let us know if there is anything else we can do to help! -Steve"
Lisa Cooper
April 28, 2025
5
out of
5
rating by Lisa Cooper
"Very responsive and friendly office. Ashley was terrific!"
We responded:
"Hi Lisa, thank you for sharing your experience with our office! We are thrilled to hear that our office is friendly and responsive, and Ashley was able to help. Thank you for putting your trust in our team, and we look forward to serving you again. Please let us know if we can help with anything else in the future. We are always here for you! -Steve"
Mary G Morgan
April 24, 2025
5
out of
5
rating by Mary G Morgan
"Everyone is always so friendly and helpful."
We responded:
"Hi Mary, thank you for sharing your experience with us. We are truly delighted to hear that our team has been so friendly and helpful while assisting you with your needs. We thank you for trusting us, and we look forward to serving you again. Please reach out to us if you have any questions or concerns! -Steve "
Steve Cox
April 22, 2025
5
out of
5
rating by Steve Cox
"Crystal and Steve provided excellent and very quick service. They also provided the homeowners policy for $600/yr less than my AAA policy did. I had an unexpected cancelation by AAA. I called Crystal at 4:00 on the day my policy was being canceled and they processed the application, came out and did an inspection, and prevented a lapse in coverage. They went above and beyond. I highly recommend them for your insurance needs."
We responded:
"Steve, thank you! We truly appreciate your kind review of our team. We strive to provide excellent service and support as well as helping you find the right coverage for your needs. We thank you for trusting us with your insurance, and we look forward to working with you in the future. Please let us know if there is anything we can assist you with! -Steve"
Marcus Rowell
April 1, 2025
5
out of
5
rating by Marcus Rowell
"Ashley Miller at Steve Lane State Farm in Sand Springs went above & beyond in helping me with finding a great classic car policy! She was very efficient & prompt with her responses and made the entire purchasing process so much less stressful! Thanks again Ashley!!"
We responded:
"Hi Marcus, we truly appreciate your kind feedback. Ashley and the team are delighted to hear that she went beyond expectations in helping you find the right coverage for your needs. Thank you for choosing us for your insurance needs and we look forward to seeing you again soon. Please let us know if we can do anything to help in the future! -Steve"
Beth Patterson
March 26, 2025
5
out of
5
rating by Beth Patterson
"Ashley was very prompt with getting our request together and finishing."
We responded:
"Hi Beth, thank you for your amazing feedback. We are truly grateful to have you with us and for Ashley to have assisted you with your requests. We look forward to seeing you again soon so please don't hesitate to reach out with any questions or concerns. We are always here to help! -Steve"
Tony Desaire
March 20, 2025
5
out of
5
rating by Tony Desaire
"Great customer service!!!"
We responded:
"Hi Tony, thank you for leaving us a great review. We are truly grateful to have you with us and for getting the chance to assist you. We look forward to seeing you again soon so please do not hesitate to reach out with any questions or concerns. We are always here to help! -Steve"
Brian Pulscher
March 7, 2025
5
out of
5
rating by Brian Pulscher
"Very good communications. Always taking care of our needs."
We responded:
"We truly appreciate your kind review, Brian. We are here to help with all your needs, so we are thrilled to see that our service has been able to do that. Thank you for trusting us and we look forward to seeing you again soon. Please let us know if you ever need anything! -Steve"
Mark Hitchcock
December 31, 2024
5
out of
5
rating by Mark Hitchcock
"Awesome job! I talked with Crystal and she helped me save a lot of money by switching my home and auto insurance to State Farm. Crystal did a great job quoting me and helping me get signed up. Happy Day!!!"
We responded:
"Thank you so much for your wonderful review, Mark! We're thrilled to hear that Crystal was able to help you switch your home and auto insurance. We’ll be sure to pass along your kind words to her. If you ever need assistance again, don’t hesitate to reach out! -Steve"
Xera
September 13, 2024
5
out of
5
rating by Xera
"I came from Donna potter's agency, and this is the best decision I've made switching to this office. Donna argued and blamed me for not effectively communicating when I was at work... I genuinely felt cared for/ respected here. Even if I look around for better options. They want what's best for you and that's hard to find in 2024. Thank you!"
We responded:
"Thank you so much, Xera, for your kind 5-star review! We're truly grateful that you felt cared for and respected. Our goal is to put your needs first, and it’s wonderful to hear that you appreciate that. Steve Lane State Farm Agency is here for you whenever you need us, and we’re happy to be a part of your journey!"
mark miller
July 25, 2024
5
out of
5
rating by mark miller
"Awesome job! Spoke with Jennifer to try and get a better rate on car insurance. I was able to lower my monthly rate by more than $100! And that was after adding a life insurance to my policy! Definitely recommend!"
We responded:
"Thank you for your feedback, Mark! We're thrilled to hear about your successful experience with Jennifer. It's fantastic to know that we could provide you with personalized coverage. We appreciate your recommendation and are here to assist with any further insurance needs or questions you might have. Thanks again for choosing us, and we look forward to continuing to serve you! – Steve "
Jeremy Sargent
July 25, 2024
5
out of
5
rating by Jeremy Sargent
"I loved my experience today! Jennifer you are wonderful.... I was definitely a little hmm well it was a bad day, but, Jennifer, thank you for your patience and understanding... never lost her cool even though she probably should have just hung up on me lol.... again the kindness in this office shows!!! I gotta say your name one more time Jennifer thank you.. you really changed my day.... thank you 😊"
We responded:
"Thank you for sharing your experience, Jeremy! We're so pleased to hear that Jennifer could turn your day around and provide the patience and understanding you needed. Your kind words and appreciation mean a lot to us, and we're glad Jennifer made such a positive impact. If you ever need further assistance or someone to talk to about your insurance needs, don't hesitate to reach out. Thank you again for choosing us; we look forward to serving you in the future! – Steve "
Jessica Lang
July 3, 2024
5
out of
5
rating by Jessica Lang
"Outstanding service! Jennifer was attentive and helpful, making my experience exceptional."
We responded:
"Thank you for your feedback, Jessica! We're thrilled to hear that you received outstanding service from Jennifer. We appreciate your kind words and look forward to continuing to provide you with excellent service! – Steve "
Crystal Brummett
July 3, 2024
5
out of
5
rating by Crystal Brummett
"I’ve been with State Farm (steve lanes office) for a couple years now! I have auto and homeowners insurance through them and they have been able to get me the best rates, especially Jennifer she’s always answered all my questions and went above and beyond to make sure I’m taken care of!"
We responded:
"Thank you for sharing your experience, Crystal! We're delighted to hear that you've had such a positive journey with our State Farm team. It's great to know that Jennifer has consistently gone above and beyond to answer all your questions. We truly appreciate your continued support and look forward to many more years of serving you with the same high standard of care. Thank you for choosing us! – Steve "
April Wright
July 3, 2024
5
out of
5
rating by April Wright
"I had a wonderful experience... Ms. Jennifer Simms was so polite and the most helpful..she went above and beyond..... I highly recommend this business they seem to really care... Thank ypu Jenn!!"
We responded:
"Thank you for sharing your experience, April! We're delighted to hear that you had a wonderful experience with Jennifer. Her politeness and dedication to going above and beyond are precisely what we strive for. We sincerely appreciate your high recommendation and thank you for choosing our State Farm team. – Steve "
Sandy Duck
May 16, 2024
5
out of
5
rating by Sandy Duck
"Very diligent in helping me with pricing and moving properties to their office. Thank you Jennifer!"
We responded:
"Thank you so much, Sandy, for the 5 stars! We're glad to hear that Jennifer was able to assist you effectively. We truly appreciate you choosing the Steve Lane State Farm Agency office for your needs and look forward to continuing to serve you in the future!"
Jammie Kern
May 15, 2024
5
out of
5
rating by Jammie Kern
"We’ve loved this agency for over a decade! Kristen took great care of us and got us all sorted out."
We responded:
"Thank you so much, Jammie, for the 5-star review and for counting on us for over a decade! We're thrilled to hear that Kristen was able to assist you effectively. Here at Steve Lane State Farm Agency, our goal is to provide excellent service, and we look forward to continuing to serve you!"
Don Daggs
May 14, 2024
5
out of
5
rating by Don Daggs
"j they where very helpful but went another way because of price"
We responded:
"Thank you for your feedback, Don! We're glad our team was helpful during your interactions with us. Please feel free to call or visit our office anytime! – Steve "
Sherron Feemster
May 3, 2024
5
out of
5
rating by Sherron Feemster
"Steve Lane n employees have helped me several times now. There truly like a good friend and a caring office Thanks for being there for me in stresful times."
We responded:
"Thank you for your kind words, Sherron! We are so glad to hear that our State Farm team has been able to assist you during stressful times. We appreciate your gratitude and are here to continue providing you with thoughtful and caring service. Thank you for choosing our State Farm team! - Steve "
Beverly James
April 18, 2024
5
out of
5
rating by Beverly James
"I had a question about my mother’s policy and she is deceased . My agency is Steve Lane and they were great to help direct me to get some answers . The girls in this office always give call backs and are always helpful."
We responded:
"Thank you for the five-star review, Beverly! We're thrilled to hear that you had a great experience. We look forward to continuing to provide you with excellent service. Thank you for choosing our State Farm team! – Steve "
bourns kim
April 13, 2024
5
out of
5
rating by bourns kim
"Fast and easy... saved me money!!! Crystal was very professional and efficient."
We responded:
"So glad to have you with us and thank you for the review! - Steve "
Troy Bumgardner
April 5, 2024
5
out of
5
rating by Troy Bumgardner
"Crystal was a pleasure to work with. Excited to save some money. At 16, I had State Farm for my first 20 insured years of life. Glad to be back!"
We responded:
"Troy, thank you for this 5-star review and kind words about Crystal! We are so happy to have you as a part of our State Farm family. We look forward to many years of assisting you with all of your insurance needs! – Steve"
Misty Ellis
April 3, 2024
5
out of
5
rating by Misty Ellis
"Love talking to Crystal. She's patient with me. Thank you for trying to help us. Even saved us money."
We responded:
"Thank you so much for the review and for allowing us to serve you! - Steve"
Kim Kennedy
April 2, 2024
5
out of
5
rating by Kim Kennedy
"I've been with them for several years now, & they work with you to find the best deals. They go above & beyond, & are so friendly & helpful. I've never been with an insurance provider quite like this office. I was in the hospital 2 yrs ago, & I don't know how they even knew, but they sent me a get well card signed by all of them! They are amazing! Especially Crystal! She's so sweet & helpful. This is the best State farm office anywhere! Love them!"
We responded:
"Thank you, Kim! We love getting to work with you! - Steve"
Christa Ford
April 1, 2024
5
out of
5
rating by Christa Ford
"The people that work in this office have been great. I met with Crystal and she was so nice. Very helpful. Thank you!"
We responded:
"Thank you for the review, Christa! We appreciate you! - Steve"